Privacy Policy

This Privacy Policy sets out how 8DWave (“we”, “us”, “ours”) obtains, stores and uses Users’ (“You”, “your”, “your’s”) information when you use or interact on our Website (“Site”) and Mobile Application(Mobile App/App), or where we otherwise obtain or collect your information.

1. How We collect or obtain information from You


When you provide Your information to us e.g. by contacting us, accessing our Site/App;
From your use of our Site/Mobile App, using cookies and any similar technology; and
Occasionally from third parties.

2. Information we collect


a. We may collect the below mentioned information personal and general information from in the manner as mentioned in section 1 of this policy.
b. The information collected may include but not be limited to Your real name,contact details e.g.,IP address,information from cookies, information about your computer or device (e.g. device and browser type), information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website (based on your IP address), company name or business name (if applicable).

3. How We use Your information


We will use your information for one or more of the following purposes. The legal basis on which we use your information is set out and explained after each purpose:
a. Administrative and business purposes
Improving our Site/Mobile App and business, including personalising our website and services for you and other customers: This is necessary for our legitimate interest of better understanding our Users and potential users’ preferences and tailoring our Site/Mobile App, products and services to their needs, preferences and desires;

Communicating directly with you with information, updates and changes to our website and in response to enquiries we receive from you. This is necessary for our legitimate interests of informing you about changes to our business, website and privacy policy and responding to enquiries we receive from you.

Protecting our business and our business interests, including for the purposes of credit and background checks, fraud and website misuse prevention: This is necessary for our legitimate interests of preventing criminal activity such as fraud or money laundering, for ensuring that our Site/Mobile App and services are not misused.

Communicating with our business advisors and legal representatives: This is necessary for our legitimate interests of obtaining legal or professional business advice. In such circumstances, we will only share your information where it is necessary to do so, to the minimum extent necessary, subject to appropriate confidentiality restrictions and on an anonymised basis wherever possible.

Sharing your information with third parties which are either related to or associated with the running of our business including but not limited to third parties within our corporate group from time to time such as our business partners, insurers, affiliates, associates, suppliers, independent contractors, email providers IT and web development service providers: We will share your information with these parties where it is necessary for our legitimate interest of running and managing our business effectively, fulfilling our contractual obligations or for our own direct marketing purposes. Where you purchase goods or services from us or request that we take steps to do so, we may also need to share your information with such third parties in order to perform a contract which we have entered into with you or to take steps, at your request, to enter into a contract with you. Where we share your information with such third parties, we will do so strictly on a need-to-know basis, subject to appropriate confidentiality restrictions, on an anonymised basis as far as possible and only to the extent strictly necessary for any of these purposes.

Processing or passing on your information to third parties, such as payment service providers in order to process your payments for goods and services you order from us: This is necessary for us to perform a contract we have entered into with you (or to take steps, at your request, to enter into a contract with you) and for that third party’s legitimate interest in processing your payment(s) for goods and services you order from us.

In connection with disclosure requests and in the case of a business or share sale or sale or purchase of a business and/or assets, whether actual or potential: This is necessary for our legitimate interests of selling and/or ensuring and promoting the success of our business. Where we share your information with a prospective purchaser or seller, we will do so on a strictly need-to-know basis, subject to appropriate confidentiality restrictions, on an anonymised basis as far as possible and only to the extent strictly necessary for any of these purposes.

To send you marketing communications: This is necessary for our legitimate interest of direct marketing and promotion of our business. Where we are required by law to obtain your consent to market to you, however, the legal basis on which we process your information will be your consent rather than our legitimate interests.

b. Advertising and analytical purposes

Providing statistical information to third parties such:This is necessary for our and third parties’ legitimate interests of processing information for research purposes, including market research, better understanding our respective customers, and tailoring our respective products and services to their needs.

Displaying advertisements to you and analysing the information we receive in relation to those advertisements: This is necessary for our own and for third parties’ legitimate interests in direct marketing and advertising our and their products and services respectively, and for market research purposes

c. Legal and enforcement of legal rights

Enforcing our legal rights: This is necessary for our legitimate interest of protecting our business and enforcing our contractual and other legal rights.

Indicating possible criminal acts or threats to public security to a competent authority: This is necessary for our legitimate interest of promoting the success of our business, preventing crime, for compliance with a legal obligation to which we are subject, in the general public interest or for the legitimate interests of governmental bodies and competent authorities that prevent crime.

In connection with any legal or potential legal dispute or proceedings: This is necessary for our legitimate interest of promoting and ensuring the success of our business, resolving disputes and making such disclosures as are required by law or which we consider, acting reasonably, are required by law.

Complying with laws, regulations and other legal requirements: We may need to use and process your information in order to comply with legal obligations to which we are subject. For example, we may be required to disclose your information to a court following receipt of a court order etc.

d. Use of your information only where we have your consent
Where we process your information on the basis of your consent, you can withdraw your consent to such processing at any time by writing to us at 8DWave
e. Other Purposes
For registering User account on the Site or Mobile App and also to enable age related restrictions;
Sign up to receive email newsletters from us;
To personalize your experience (your information helps us to respond to your individual needs) including customer and technical support;
To provide, improve and develop the Platform;
Send You communications we think may be of interest to You, including information about products, services, promotions, news, and events of 8DWave;
Detect and prevent fraud, spam, abuse, security incidents, and other suspicious activity;
Verify and authenticate your identity and prevent unauthorized or illegal activity;
Conduct security investigations and risk assessments;
To prevent or take action against activities that are, or may be, in breach of our Terms of Use, Community Guidelines or applicable law;
For participation in surveys, special promotions, events sponsored by us or by our partners;
To fulfill Your contractual obligations;

4. Disclosure/Sharing of Your information


We disclose or share Your information only to the extent necessary to run our platform, our business,to provide our service to You, with our affiliates, employees, agents, service provider(s), business transferee(s), sellers, suppliers, banks, payment gateway operators and such other individuals and institutions like judicial, quasi-judicial law enforcement agencies:
We will disclose your information if You have agreed for the same. At the time of collection of information We will let you know the purpose(s) for which we will use the data.
We use third party service providers who have access to your information solely to perform certain tasks on our behalf, and are contractually bound to process personal data in accordance with our instructions and to the extent necessary to provide their services to us;
Any information in your public profile will be accessible by other users of the Platform, who may view your profile information, listen to and comment or send you messages.
We share the data collected about you with advertisers and advertising service providers and business partners in order to serve ads based on your interests.We may also share cookie data and device identifiers with service providers for data matching purposes;
If you choose to connect your 8DWave account to other apps or social networks such as Facebook, Instagram etc. you may be sharing certain information with these apps or networks, We are not responsible for these other apps or networks, you must ensure that connect your account with apps or services that you trust.
We may disclose your information to courts, law enforcement agencies, and governmental authorities in order to comply with our legal obligations, to comply with legal process and to respond to claims asserted against 8DWave, to enforce and administer our T&Cs and other agreements with users, or to protect the rights, property or personal safety of 8DWave, its employees, and members of the public.
We may share your information as part of a sale, merger or change in control of 8DWave, or in preparation for any of these events.


5. Your rights in relation to your information

Subject to certain limitations on certain rights, you have the following rights in relation to your information, which you can exercise:
to request access to your information and information related to our use and processing of your information;
to request the correction or deletion of your information;
to request that we restrict our use of your information;
to receive information which you have provided to us in a structured, commonly used and machine-readable format and the right to have that information transferred to another data controller (including a third party data controller);
to object to the processing of your information for certain purposes and
to withdraw your consent to our use of your information at any time where we rely on your consent to use or process that information. Please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your information on the basis of your consent before the point in time when you withdraw your consent.
the right to lodge a complaint about the data processing activities carried out by 8DWave before a competent data protection authority.


6. How we secure your information

We take appropriate technical and organisational measures to secure your information and to protect it against unauthorised or unlawful use and accidental loss or destruction, including:
only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymised basis wherever possible;
using secure servers to store your information;
verifying the identity of any individual who requests access to information prior to granting them access to information;
using software to encrypt any information you submit to us via any forms on our website and any payment transactions you make on or via our website;
only transferring your information via closed system or encrypted data transfers; and
insert any additional methods you use to ensure the security of personal information e.g. other technological measures or pseudonymisation.

7. Cookies And Similar Technology

Cookies are alphanumeric identifiers that We use to recognize you and/or your device(s) on and off the Platform, and across devices. To the extent allowed by your settings or your device, we also allow third parties to use cookies as described in our in order to track user behavior on and off the Platform in order to show you ads based on your interests and preferences. You can control cookies through your browser and other tools as described
a. A cookie is a small text/alphanumeric identifiers that we place on your device to enable various features of of the App/Site. "Cookies" are used to store user preferences and to track user trends, so as to enhance your interactive experience and generally improve our Services to you and also to show you ads based on your interests and preferences.. You can change your cookie settings to accept or not accept cookies in your browser settings. If you do accept a "cookie", you thereby agree to our use of any Personal Information collected by us using that Cookie. If you do accept a "cookie", you thereby agree to our use of any Personal Information collected by us using that Cookie.Whenever We use a third party to host and serve content, we may arrange for a common identifier to be shared between the third party and us in order to enable accurate measurement of traffic and usage.
b. At times We may tie-up with third parties, brand owners or other partners and make available certain offers, events or special schemes. In such instances, Your personal information may be shared with such third parties and/or may become available to them or be disclosed to them, such third parties may have their own applicable privacy rules and We shall not be liable for the use or misuse of Your information by such third parties.
We only collect your Personal Information to conduct our business and to enable us to deliver and improve our services. We do not for any reason whatsoever sell your Correspondence Information to any third party or otherwise trade on it.


8.Transfer of your information

We will only transfer your information outside if we are required to do so by law, in order to render services to you or under other circumstances. Where we do transfer, we will ensure appropriate safeguards are in place;

9. Access by Minors

Anyone under the age of 18 or applicable age of minority in each state in the USA or below the age of majority in the rest of the world, is not permitted to use the Platform and must not attempt to register an account or submit any personal information to us. We do not knowingly collect any personal information from any person who is underage, as the case may be, or allow them to register an account.

10. Cancellation of Account

If you wish to cancel your account or request that we no longer use your information to provide you services contact us by email at support@8dwave.com.

11. Changes to this Policy

By using our Site/Mobile App, you agree to the terms of this Privacy Policy. We may amend this Privacy Policy at any time and, as such, we encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the Site/Mobile App after a revised version of this Privacy Policy has been posted will signify your consent to the terms of such revised policy.


12. Contact Information

If you have questions or complaints about this Privacy Policy or our practices, please contact us by email at support@8dwave.com.